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It is prudent for your staff to answer these questions in the context
of a real case rather than in generalities. The standard of
care for health care providers requires that the provider do what
a reasonably prudent health-care provider would do under similar
circumstances.
This will vary depending on the unique facts of each case. For
instance, if a minor child in need of emergency mental-health services
because of suicidal ideation presents to your facility accompanied
by a grandparent with an non-notarized note giving the grandparent
authority to consent to treatment, the legal risk of declining to
provide service is substantially greater than providing the emergency
service without appropriate legal consent. On the other end of the
continuum, if a minor child presents to your facility needing routine
care and no harm will be done by delaying care, it could be reasonable
to delay care to get a parent or other legal guardian to sign a
consent.
It is probable that in most instances the risk of declining service
is greater than the risk of providing service. Claims for negligence
can be made only when a mental health care provider breaches the
standard of care and also causes injury. Thus, it would be unusual
to see a lawsuit for providing service without consent unless the
patient has been injured in some way. Simply providing care without
consent does not cause injury in itself.
Sexual misconduct by staff with patients, suicide malpractice and
instances involving violent patients are the most common circumstances
from which lawsuits arise against mental health care providers.
None of these types of claims depend on a lack of informed consent
for their validity. If one of your minor patients otherwise has
a valid claim for malpractice, you can expect that lack of informed
consent will be an issue raised during the litigation.
In regard to the level of documentation, it is best to have a signed
consent form from the actual guardian or parent. If you have some
reason to believe that the person presenting as a parent or guardian
actually does not have legal authority, you could ask for a copy
of any legal document such as a divorce decree.
I understand from our conversation, however, that in your real-world
practice you are presented with many instances in which minor patients
live with persons who are not their actual legal guardians but who
are the only adults in their lives. There is no good, clear answer
for your dilemma here, but it seems improbable that you will be
successfully sued for providing good care simply because the only
consent you were able to obtain was from this type of adult.
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